PRIVACY POLICY

 

White Palm Garden GbR works to ensure that your privacy is protected when using our services. 

We will collect personal data that you submit to us, for example, when you place orders, contact our customer service or participate in competitions. The personal data that you submit to us may for example include contact information, date of birth and payment information. In addition we may collect certain personal data from external sources such as credit information and address updates.

 

We may use your personal data for the following purposes:

•    To process your orders and returns via our online services

•    To send text message notifications of delivery status

•    To contact you in the event of any problems with the delivery of your items

•    To answer your queries and to inform you of new or changed services

•    To send marketing offers such as newsletters and catalogues

•    To notify the winners in competitions arranged online

•    To validate that you are of legal age for shopping online

•    To prevent misuse or improper use of our services

We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.

 

You have the right to request information about the personal data we hold on you at any time. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts. You can withdraw your consent to us using the data for marketing purposes at any time.

 

Data that is forwarded to third parties, is only used to provide you with the services mentioned, for example shipping agents in connection with the delivery of goods, media agencies for distribution of newsletter and credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.

 

Your payment details such as bank details or credit card details will be forwarded to following third parties:

1.PayPal: PayPal (Europe) S.à.r.l. et Cie., S.C.A., 22-24 Boulevard Royal, L- 2449 Luxemburg

 

 

Cookies


White Palm Garden uses cookies to enhance and simplify your visit. We do not use cookies to store personal information, or to disclose information to third parties. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device.

 

We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics. We also use Google Analytics Advertising Features. Read more about it and how you can opt out here: https://tools.google.com/dlpage/gaoptout/. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.

 

Social PlugIns

 

FACEBOOK 

We use Social Plugins of Facebook. „LIKE“ and „SHARE“ buttons provided by US company Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA). For further information check Facebook privacy policy: https://www.facebook.com/policy.php

 

PINTEREST 

We use Social Plugins of Pinterest Inc., 635 High Street, Palo Alto, CA, USA, kown as („Pinterest“).

For further information check Pinterest privacy: http://about.pinterest.com/privacy/ 

 

YOUTUBE 

We use Social Plugins of  website Youtube, which is owed by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States („Youtube”). 

For further information check Youtube privacy policy: http://www.google.com/intl/de/policies/privacy/ 

 

INSTAGRAM 

We use Social Plugins of  Instagram, which is owed by Instagram, LLC Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). 

For further information check Instagram privacy policy: http://instagram.com/about/legal/privacy/#